Exchange Policy

At The Flamingo Bedding, your comfort and satisfaction are our top priorities. If you're not completely satisfied with your purchase, we're here to make the exchange process simple, convenient, and hassle-free.

7-Day Easy Exchange

You may request an exchange within 7 days of receiving your order.

How to Request an Exchange

To initiate an exchange, simply contact our Customer Care team via WhatsApp:

📞 0305-9100916

Please provide:

• Your Order Number

• Product details of the item you wish to exchange

Our team will guide you through the process promptly.

Reverse Pick-Up Service (Faisalabad Only)

For customers residing in Faisalabad, we offer a convenient Reverse Pick-Up Service.

Service Charges: Rs. 300/-

The service fee will be collected upon delivery of the exchanged item.

Customers Outside Faisalabad

Customers from other cities can send the product to our warehouse through any trusted courier service.

Exchange Shipping Address

The Flamingo Bedding
Chak # 7 J.B, Nalka Kohala Road
Near Ali Noor Filling Station
Sargodha Road, Faisalabad

Exchange Flexibility

You're not limited to exchanging your product for the same item.

You may exchange your purchase for any available product on our website, subject to stock availability and applicable price differences.

Exchange Eligibility

To qualify for an exchange, the product must:

✓ Be unused and unwashed
✓ Be in its original condition
✓ Include all original tags, labels, and packaging

Non-Exchangeable Items

The following items are not eligible for exchange unless they arrive damaged or have a manufacturing defect:

• Customized products

• Personalized items

• Discounted products

• Clearance sale items

Need Assistance?

If you have any questions regarding exchanges, our Customer Care team is always happy to assist you.

WhatsApp: 0305-9100916

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Thank you for choosing The Flamingo Bedding — where comfort feels like home.